SEMDC — Scottish Ethnic Minority Deaf Charity

Member CRM

Staff sign in

Deaf club casework platform

One accessible record for every member SEMDC supports

Onboard new members, track their housing and welfare journey, log every interaction and report to funders — with communication needs and restricted data handled safely.

Sign in to the CRM Staff accounts only — all access is logged

Member records

Grouped identity, contact, immigration, welfare, health and employability fields in one record.

Access needs first

BSL level, preferred communication and relay requirements surfaced before every appointment.

Casework log

Every interaction, action plan task and outcome recorded against the member.

Funder reporting

Demographics, housing journeys and outcomes ready for grant reporting.